Frequently Asked Questions
Find everything you need to know about your private charter, from departure details at Ceiba to our flexible schedules, ensuring a seamless and worry-free experience in the Puerto Rican islands.
We depart from the Roosevelt Roads Pier in Ceiba, Puerto Rico (Zip Code 00735).
The minimum booking time is 7 days in advance; however, we recommend booking at least 2 weeks in advance, especially for weekends and peak seasons.
The minimum booking time is 7 days in advance; however, we recommend booking at least 2 weeks in advance, especially for weekends and peak seasons.
We offer private charters of 5 and 8 hours.
As a private and intimate getaway, it’s designed for groups of up to 10 people.
No, due to the distance and to ensure a relaxed experience, we recommend choosing one island per trip.
Yes, we include tours of the most iconic places, including the famous Flamenco Beach.
In compliance with Puerto Rico tax laws, the captain’s fee is not collected at the time of booking; it must be paid on the day of the trip at the pier via cash, credit card, or transfer.
Yes, the Roosevelt Roads area in Ceiba has parking available.
Yes, we have bilingual captains to provide you with the best service and guidance during your trip.
Absolutely. Our captain guarantees a smooth and safe ride for all ages.
Safety is our priority. If conditions are unsuitable, we will reschedule your trip or issue a refund.
Yes, our sound system is ready for you to play your favorite music during the trip.
Yes, we have snorkeling equipment so you can explore the reefs safely.